With our Close integration, you can fully automate and centralize your sales and customer interactions. Whether you create leads in Close or trigger follow-ups automatically via Superchat, your sales data stays synchronized at all times. You can log calls, create new leads and contacts, or manage existing customers. Additionally, you can launch targeted campaigns based on new customer interactions. This allows you to optimize recurring tasks and significantly accelerate your sales process.
Why WhatsApp, Instagram & Co. are essential
With over two billion active users, WhatsApp is the most popular messenger worldwide, followed by Facebook Messenger. Facebook and Instagram are also among the most widely used social media platforms, with Instagram in particular playing a significant role in direct communication through DMs. For many companies, these channels are becoming increasingly important for maintaining simple and direct contact with their customers – often even replacing email.
The best part? Text messages are almost always read! WhatsApp messages boast an impressive open rate of around 98% and are usually read within an hour. Messengers are more personal than traditional marketing channels and enable a much faster exchange of information. This allows you not only to expand your reach but also to build a closer, more trusting relationship with your customers.
