With the integration, you make your HR processes simpler and more personal. Imagine reaching out to candidates directly via WhatsApp – without any extra effort. With the integration, data is automatically synchronized with Personio, while you keep candidates informed about status updates, interview appointments, or missing documents. This not only saves time but also leaves a professional impression.
Your employees will also enjoy a smoother workday. Through chatbots, they can request absences, update personal information, or record working hours – all directly and without any hassle. And to keep your team informed, important updates such as birthdays or new colleagues can be easily shared via messenger. This creates modern, efficient, and personal HR communication.
Why WhatsApp, Instagram & Co. are essential
With over two billion active users, WhatsApp is the most popular messenger worldwide, followed by Facebook Messenger. Facebook and Instagram are also among the most widely used social media platforms, with Instagram in particular playing a significant role in direct communication through DMs. For many companies, these channels are becoming increasingly important for maintaining simple and direct contact with their customers – often even replacing email.
The best part? Text messages are almost always read! WhatsApp messages boast an impressive open rate of around 98% and are usually read within an hour. Messengers are more personal than traditional marketing channels and enable a much faster exchange of information. This allows you not only to expand your reach but also to build a closer, more trusting relationship with your customers.

