With our meetergo integration, seamlessly automate appointment scheduling and customer communication. Once a new appointment is created in meetergo, you can use Superchat to automatically send confirmations or reminders via email or WhatsApp to your customers. If an appointment is canceled, the integration ensures that your team is informed promptly and can coordinate new appointments. The synchronization between both platforms significantly reduces manual effort and ensures that all parties remain up-to-date.
Why WhatsApp, Instagram & Co. are essential
With over two billion active users, WhatsApp is the most popular messenger worldwide, followed by Facebook Messenger. Facebook and Instagram are also among the most widely used social media platforms, with Instagram in particular playing a significant role in direct communication through DMs. For many companies, these channels are becoming increasingly important for maintaining simple and direct contact with their customers – often even replacing email.
The best part? Text messages are almost always read! WhatsApp messages boast an impressive open rate of around 98% and are usually read within an hour. Messengers are more personal than traditional marketing channels and enable a much faster exchange of information. This allows you not only to expand your reach but also to build a closer, more trusting relationship with your customers.