With the Google Forms integration, save time and increase the accuracy of your processes. Each time a form is submitted, the data is instantly transferred to Superchat. This integration allows you to automatically send follow-ups, update contact information, or trigger additional actions directly. Real-time synchronization enables you to respond to inquiries immediately, ensuring that no important information is missed. This reduces manual work and ensures smooth management of form data—whether you're collecting customer feedback or conducting internal surveys.
Why WhatsApp, Instagram & Co. are essential
With over two billion active users, WhatsApp is the most popular messenger worldwide, followed by Facebook Messenger. Facebook and Instagram are also among the most widely used social media platforms, with Instagram in particular playing a significant role in direct communication through DMs. For many companies, these channels are becoming increasingly important for maintaining simple and direct contact with their customers – often even replacing email.
The best part? Text messages are almost always read! WhatsApp messages boast an impressive open rate of around 98% and are usually read within an hour. Messengers are more personal than traditional marketing channels and enable a much faster exchange of information. This allows you not only to expand your reach but also to build a closer, more trusting relationship with your customers.
