Superchat in comparison: Superchat vs. Bird

Bird (formerly MessageBird) is an omnichannel communication platform from the Netherlands. Superchat is an innovative start-up from Berlin. How does Superchat perform in a direct comparison? Which platform is the optimal solution for your company?
  • Christina Wendt
  • 9/9/2024
  • 2 min reading time
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Features in comparison: Superchat vs. Bird

We have compared some of the features of Bird (formerly MessageBird) and Superchat. Is Superchat an attractive Bird alternative?

SuperchatBird
Onboardingimmer inklusiveerst ab Pro Plus Plan
Money-back guarantee✅❌
WhatsApp Campaigns✅❌
Online review management✅❌
Android & iOS App✅❌
Team chat✅❌
Voice messages✅❌
AI Chatbot✅✅
Automations✅✅
WhatsApp✅✅
Instagram✅✅
Facebook Messenger✅✅
E-Mail✅✅
SMS✅✅
Telegram✅✅
Multiple Users✅✅
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Superchat - Messaging Made in Germany

Superchat offers a communication platform that meets the needs of companies from a wide range of industries. At fair prices, you get personal support and messaging software tailored to your business. The platform unites all channels, allows you to create templates and manage your customer ratings. With the WhatsApp campaign feature, you use the most popular messenger to send targeted newsletters to your contacts. This way, you support your customers at every step of the customer journey.

Bird - Comprehensive software with expensive additional functions

Bird was developed for large and international companies. The omnichannel communication platform offers numerous functions to automate processes in customer service. In order to exploit the full potential, Bird offers the Flow Builder Pro. However, this is charged extra and makes the monthly prices for the platform increase significantly. Customers only receive comprehensive support and onboarding with the Pro Plus plan. Yet only two onboarding calls with experts are included here.

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Christina Wendt
Christina Wendt
•
Senior Content & Brand Manager, Superchat
Christina is one of our messaging experts and content specialist at Superchat. Besides communication and marketing related topics, she has an excellent knowledge of the Berlin food scene.