Rethink customer communication
with you.
AI handles the bulk. You take care of the moments that matter. Ambitious goals are one thing. A team with whom the workday feels easy is another. We offer both.
See vacancies


Full responsibility. Real impact.
Millions of customer conversations happen every day. Most could be better. That's what we aim to change.
At Superchat, we believe that good customer communication shouldn't be complicated. We're building the platform that connects companies with their customers — through every channel, in one place. A product like this isn't built alone and not with just anybody. We don't hire just to fill a position. We care about one thing: the right person, not just anybody. Where you come from, what you've done before, or what title you hold - or will hold - doesn't matter to us. Here, you can learn from everyone on the team, and the team can learn from you. What binds us: smart people who are eager to make Superchat the best communication product in the world. We're already in DACH, the UK, Ireland, Spain, and Italy. More markets are coming. We're on our way to reaching 100 million ARR. For this, we are looking for people who step out of their comfort zone every day, learn new things, execute quickly, and share everything. Sound like you? Then get in touch.
Open positions
Sales
- Account Executive SMB | UK Market (m/f/d)Berlin (On-site), Full-timeBerlin (On-site), Full-time
- Junior Account Executive SMB | DACH Market (m/w/d)Berlin (On-site), Full-timeBerlin (On-site), Full-time
- Junior Account Executive SMB | UK Market (m/f/d)Berlin (On-site), Full-timeBerlin (On-site), Full-time
- (Senior) Account Executive SMB | DACH Market (m/w/d)Berlin (On-site), Full-timeBerlin (On-site), Full-time
Engineering
Product
Customer Success
- Customer Success Manager | Onboarding and Experience (m/w/d)Berlin (On-site), Full-timeBerlin (On-site), Full-time
- Customer Support Manager (m/w/d)Berlin (On-site), Full-timeBerlin (On-site), Full-time
- Junior Customer Success Manager | Associate (m/w/d)Berlin (On-site), Full-timeBerlin (On-site), Full-time
- Solution Engineer (m/w/d)Berlin (On-site), Full-timeBerlin (On-site), Full-time
Finance / Legal
Human Resources
Other
Growth / Marketing









High standards, no ego
Honest, ambitious, uncompromising in quality. What this means day after day:

Act quickly. Think differently. Dare to try new things.

Be proactive. Question the status quo. Go beyond your limits.

Be honest. Stay humble. Speak plainly. Think ahead.

Aim high. Think from the customer's perspective. Deliver quality.

Think positively. Get to it. See the opportunity.

Have fun and celebrate your successes.


The good sides
We want you to do your best here. That's why we create the conditions:

Steep learning curve, responsibility from the start, and room to surpass yourself.

Visit your family and friends. Have fun and return refreshed.

BVG ticket, Urban Sports Club, or whatever helps you - you decide.

For courses, books, or conferences - anything that advances your job.

MacBook, monitor, headset - everything you need to start.

From Demo Days to socials - real time together, no mandatory programs.
The team behind Superchat
We are a diverse, international and dedicated team working every day to redefine communications for businesses.









Do you see yourself here?
Great. Let's talk.
We're always looking for the right people. Check out our open positions.


