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Stay up to date on all things related to Messaging. Find out how to make messaging your competitive advantage.
In the spotlight
Instagram Notes - Minor update or a new era for conversational commerce?
Notes in Instagram are short texts with up to 60 characters that are visible next to the profile picture for 24 hours and prompt users to send a DM.
Marco Endrich
In the spotlight
How the Digital Markets Act affects WhatsApp Business
The Markets Act (DMA) forces Meta to open up its Apps WhatsApp and Messenger to third party messengers. Everything business user need to know now.
Marco Endrich
12/12/2024
Estimated reading time: 5 minutes
What is the difference between WhatsApp and WhatsApp Business?
This article explains the differences between the WhatsApp App and WhatsApp Business (App + API)? (costs, features, and data privacy).
Julian Gumny
11/26/2024
Estimated reading time: 5 minutes
How to reduce abandoned carts with WhatsApp automation
How to reduce abandoned carts with WhatsApp automation
Nils Hagendorn
11/26/2024
Estimated reading time: 5 minutes
How to automate Order Confirmation Messages via whatsapp
How to automate order confirmation messages via whatsapp
Nils Hagendorn
11/26/2024
Estimated reading time: 5 minutes
Automating Customer Support with AI in E-Commerce
Automating Customer Support with AI in E-Commerce
Nils Hagendorn
11/26/2024
Estimated reading time: 5 minutes
How to automate the growth of your WhatsApp newsletter
How to automate the growth of your WhatsApp newsletter
Nils Hagendorn
11/15/2024
Estimated reading time: 5 minutes
The ultimate Comparison of 8 Popular WhatsApp Marketing Tools (2024)
In this article, we compare eight popular WhatsApp marketing tools for the WhatsApp Business platform.
Julian Gumny
10/25/2024
Estimated reading time: 5 minutes
How to use WhatsApp Business: 8 Smart Use Cases
WhatsApp is the most popular messenger in the UK. This article presents 8 clever use cases that you can use in your business.
Julian Gumny
10/11/2024
Estimated reading time: 5 minutes
Why private WhatsApp use in insurance offices can lead to customer loss
The risks of private WhatsApp use in customer communication It's hard to imagine modern customer communication without quick and easy channels like WhatsApp. Many insurance offices rely on WhatsApp to communicate quickly and easily with their customers. But what happens when employees use WhatsApp privately to interact with customers?
Lara Dogan
10/08/2024
Estimated reading time: 5 minutes
Why responding quickly to customer enquiries is crucial for insurance agencies
Fast customer communication is crucial for insurance agencies. Learn how timely responses improve customer retention and deliver benefits
Lara Dogan
10/02/2024
Estimated reading time: 5 minutes
How modern customer communication strategies offer local insurance offices a competitive advantage
Competition for customers in the insurance industry: The insurance industry is undergoing profound change.
Lara Dogan
05/16/2024
Estimated reading time: 5 minutes
Instagram Broadcast-Channels for Businesses
Instagram recently announced broadcast channels for businesses. What to expect from the feature, and why WhatsApp Business users should pay attention.
Marco Endrich
04/30/2024
Estimated reading time: 5 minutes
Instagram Notes - Minor update or a new era for conversational commerce?
Notes in Instagram are short texts with up to 60 characters that are visible next to the profile picture for 24 hours and prompt users to send a DM.
Marco Endrich
04/16/2024
Estimated reading time: 5 minutes
How the Digital Markets Act affects WhatsApp Business
The Markets Act (DMA) forces Meta to open up its Apps WhatsApp and Messenger to third party messengers. Everything business user need to know now.
Marco Endrich
04/09/2024
Estimated reading time: 5 minutes
10 creative ideas to incentivise newsletter subscribers
New subscription discounts are effective, but not relevant in every industry. We've collected 10 creative ideas to try that will drive long-term engagement
Marco Endrich
04/04/2024
Estimated reading time: 5 minutes
WhatsApp Business Search - Is WhatsApp SEO coming?
WhatsApp Business Search, allows users to search for businesses in the messaging app. Learn how to get found.
Marco Endrich
03/25/2024
Estimated reading time: 5 minutes
Best practices and mistakes when responding to reviews
ost businesses respond little or not at all to online reviews. But actively managing your reviews can have a huge impact on your business. The do's and don'ts of online review management.
Marco Endrich
Don't miss any Superchat tips or news.
Helpful content that will make you a messaging expert.
03/22/2024
Estimated reading time: 5 minutes
WhatsApp Flows - How to build workflows in WhatsApp
WhatsApp Flows is a new feature that allows businesses to use the WhatsApp API to build workflows and features that extend the messaging interface.
Marco Endrich
03/21/2024
Estimated reading time: 5 minutes
Everything you need to know about the WhatsApp Cloud API
The WhatsApp Cloud API is a public API that will soon replace the WhatsApp Business API.
Marco Endrich